Answers and hands off
- Answers frequently asked questions
- Works with predefined responses
- Hands the case to a person
AI connected to real operations
AI that takes action.
Not just conversation.
BitxyOS agents understand intent, consult private information and work across CRM, sales, scheduling, store and marketing with human control.
Private knowledgeTraceability and controlConnected modules
The differenceFrom answering questions
From answering questions
to moving work forward.
Native AI does not live in isolation. It connects language, knowledge and permissions to the tools already running your business.
Understands, decides and acts
- Consults authorized context and data
- Selects tools based on intent
- Executes and records traceable results
OrchestrationOne intention.
One intention.
Multiple modules coordinated.
The agent interprets the goal, gets context, runs tools and returns a verifiable result.
01
Understands the intention
Identifies the goal and any missing information.
02
Selects tools
Uses only permitted modules and actions.
03
Executes and verifies
Performs the actions and keeps the result in the system.
Specialized agents
A clear objective for
A clear objective for
every conversation.
Each agent combines instructions, knowledge and specific tools to work consistently.
Bitxy Agent Studio
Visible execution · under control
AGENT EXECUTIONRUNNING
REQUEST RECEIVED“I need a quote for 30 units with delivery this month.”
01Understands quantity, product, and urgencyIdentifies the required details before taking action.DONE
02Checks catalog, inventory, and rulesFinds availability and authorized conditions.
catalog.search03Prepares the order and opportunityKeeps the customer, amount, and next stage in the CRM.
deal.create04Assigns the follow-upThe executive receives context and the next action.
task.createOrder prepared · opportunity created30 units available · delivery validated · follow-up for Sofia
AGENT EXECUTIONRUNNING
REQUEST RECEIVED“Can I book tomorrow after four?”
01Identifies service, date, and time zoneAsks only for the missing details needed to continue.DONE
02Checks available timesRespects breaks, capacity, and existing bookings.
slots.check03Confirms team member and timePresents only options that are actually available.
staff.match04Creates the appointment and reminderThe calendar is updated for the entire team.
appointment.createVisit confirmed · tomorrow at 4:30 PMWith Ana Lopez · reminder configured · calendar synchronized
AGENT EXECUTIONRUNNING
REQUEST RECEIVED“I cannot find the delivery for order 1042.”
01Classifies the request and verifies identityProtects information before looking up the case.DONE
02Finds policies and customer contextCombines authorized knowledge with history.
knowledge.search03Checks the order and delivery statusRetrieves current details without changing the order.
order.read04Responds or hands off with contextSensitive cases reach a person with full context.
handoffDelivery located · update sharedOrder in transit · tracking link sent · case recorded
Intent understoodauthorized tools · verifiable result · human control
Answers grounded in your business
Each company can provide documents, policies, services and frequently asked questions without mixing information across accounts.
Documents and knowledge base
Company-level isolation
Visible, manageable sources
The same context, wherever customers write
WhatsApp, Instagram, Facebook and webchat share rules, knowledge and history.
WhatsApp · Instagram · Facebook
Webchat embedded in your websites
Audio transcription for understanding voice messages
Complete scenarios
From message to result
“I need a quote for 30 units.”
Checks the catalog and rules, creates the opportunity, prepares the order and leaves an assigned follow-up.
“Do you have space tomorrow afternoon?”
Checks schedules and availability, confirms the team member and creates a conflict-free appointment.
“Summarize which opportunities need attention.”
Analyzes activity and stage, prioritizes cases and delivers an actionable summary.
Control and architectureAutonomy with
Autonomy with
clear boundaries.
The ability to act requires permissions, traceability and an interface where people can supervise.
Role-based permissions
Each user and agent operates only the actions they are authorized to use.
Visible executions
Actions and results remain available for review.
Isolated data
Information and knowledge are separated by company.
Human escalation
Sensitive cases can move to a person with the full context.
Modular architecture
New tools and channels can connect without rebuilding the operation.
Supervised usage
AI usage is measured by plan to keep costs predictable.
Coming nextThe next interface will be
The next interface will be
more natural and extensible.
These capabilities are part of the roadmap and are presented as product direction, not features available today.
MCP server
External agents will be able to discover authorized BitxyOS tools.
Advanced memory
Durable context across sessions and long-running processes.
Voice commands
Dictate actions and receive spoken results with confirmation.
Tool marketplace
Register reusable integrations and actions without full deployments.
Take AI furtherConnect intelligence to
Connect intelligence to
real work.
Start with BitxyOS or tell us which processes you want to automate.